Payment & Billing
Billing period
When subscribing to a paid plan you choose between three terms:
- Monthly — billed monthly, cancellable at any time.
- 1 Year — single annual payment; cheaper per month than the monthly plan.
- 2 Years — single two-year payment; lowest monthly price.
The term begins with the purchase and renews automatically unless you cancel beforehand via the Stripe customer portal.
When you cancel, your plan stays fully active until the end of the current paid period — you keep your tier and remaining queries until then. Once the period ends, the account reverts to the Free plan. Cancelling does not delete your account, your Workspace, or your accumulated Miles+.
Payment Method
Payment processing runs entirely through Stripe. The payment methods supported by Stripe in your region are accepted (typically credit and debit cards and, where available, SEPA direct debit).
The contracting and payment partner is LANDT Systems UG, represented by Alexander Landt. The name "LANDT Systems UG" also appears on your invoice and in the Stripe transaction overview.
Invoices
Your invoices are always available in the Stripe customer portal. You reach it via My Account → Change / Cancel Plan.
Payment failures
If a payment fails, check the saved Payment Method in the Stripe portal. Stripe will automatically make further payment attempts if it fails. For persistent problems please contact us (contact details in the Imprint).